 WordPress database error: [MySQL server has gone away] for different versions of Wordpress - 12/11/2008
Dear Valued Customer,
Workaround for WordPress database error: [MySQL server has gone away] for different versions of Wordpress.
Customer blog using WordPress content not found.
Solution : http://robsnotebook.com/wordpress-mysql-gone-away
Thanks,
Server Box1.MERCUMAYA.NET Migration - 22/06/2008
Dear Valued Clients,
Server : Box1.MERCUMAYA.NET
IP : 210.48.153.71 & 210.48.153.251
Date : 22 March 2007
New Nameserver IP:
ns1.dnsecure.biz from 210.48.153.71 to 210.48.153.251
ns2.dnsecure.biz from 210.48.153.72 to 210.48.153.252
Noted : If you're running PHP scripts that required path setting, the new server path will be /var/www/vhosts/yourdomain.com/httpdocs/
Please be assured that during this planned maintenance our Helpdesk will be accesible as usual.
If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us via helpdesk at https://www.secure.mercumaya.net/, email support@mercumaya.net or call our office at +603-4025 4026.
Thank you.
Best Regards,
Plesk 8.4.0 Upgraded on Box1.MERCUMAYA.NET - 22/06/2008
New Features
1. Categories in Application Vault – Browse applications by certain categories - like “Web/Blog” or
“Collaboration/Portals” within the Application Vault.
2. DomainKeys support – Provide additional AntiSPAM protection with DomainKeys technology –
currently used by Gmail, Yahoo, Verisign, and others.
3. 4PSA VoipNow integration - Plesk 8.4 provides integration with 4PSA VoipNow solution.
4. Database users prefix – Include a prefix for all database users within a certain domain for
increased security and easy searching.
5. Import/Export Database Backup - Plesk allows you to back up and subsequently restore your
databases on a per-domain basis.
6. New Plesk events - New API events generated upon domain and client template creation, update
or removal are available.
7. Ability to block domain creation in foreign DNS zone - Provide customers with increased
security level by forbidding clients to create domains that are subdomains of another domain. This
prevents that such unauthorized subdomains can be used for spam (and thus original domain holder
will be blamed), phishing and exploiting XSS vulnerabilities.
8. Extended branding options - Plesk allows you to change browser window title though Plesk GUI.
9. Application Packaging Standard (APS) CGI support - Complete support of APS CGI
applications.
10. ProFTPd 1.3.1 Update – Improve security through use of ProFTPd 1.3.1.
11. Horde 3.1.7 Update – Update version of Horde to version 3.1.7.
Announcement for Streamyx users - 15/05/2008
Dear Customer, For those Streamyx users, who have difficulty to sending email from our mail server, please change the SMTP port from "25" to "587" for Box2.MERCUMAYA.NET(PLESK) Customer. From "25" to "26" for Box4.MERCUMAYA.NET & Box5.MERCUMAYA.NET (cPanel) customer. Thanks,
Second Level Domain Name (2LD) Public Launch. - 19/03/2008
REGISTER NOW FOR SHORTER INTERNET ADDRESSES.
DID YOU MISS THE PRIORITY ENTRY PERIOD LAST YEAR?
NO WORRIES! PUBLIC REGISTRATION OPENS ON TUESDAY, 25TH MARCH 2008.
NOW YOU CAN REGISTER FOR OUR NEW SHORTER INTERNET ADDRESS COMPANYNAME.MY as low RM120 per year.
Why get a shorter address? Shorter Internet address will offer you the following :
1) You will gain an impactful identification mark within the global Internet community as it is easier to remember
2) You can span across any industry (as the name will no longer need any categorization of type of entity) to promote your products and services
3) You are protecting your intellectual property & brand name. Failure to register your name using shorter suffix companyname.my leaves it open for other entities/parties to take up the name, that may result in trademark issues later
4) It is faster and quicker for foreign Internet communities to recognize you as a Malaysian brand selling to the global market
This registration is open to the public and applications will be processed on a FIRST COME FIRST SERVED BASIS. SO HURRY! to secure your Internet address.
Box1 SERVER MIGRATION - DOWNTIME EXPECTED - 18/03/2008
Server : Box1.MERCUMAYA.NET
IP : 210.48.153.71 & 210.48.153.72
Date : 22 March 2008
Time : 1.00AM GMT +08:00 More info http://mercumaya.net/newsletter/2008/1.html
One Number For All - 1700-80-3888 - 04/03/2008
Dear Customer, We glad to introduce ONE number 1700-80-3888 for all voice sales, support request and fax. You may call 1700-80-3888. Normal call rates shall apply. Our current number still can be contacted at 603-4024 2440 or 603-4025 4026 and 603-4025 2540 (fax). Thanks,
Server Maintenance Box4.Mercumaya.Net - 202.75.55.217 - 05/02/2008
Memory maintanece upgrade: The server Box4 IP 202.75.55.217 will be scheduled for a brief shutdown for an additional stick of RAM to be inserted roughly 15 minutes from 3.30PM-3.45PM 05 Feb 2008 . This will alleviate some memory shortages it may face periodically. All web, FTP, and mail services will be unavailable until the server is brought back up. The inconvenience resulting from this operation is regretted.
Please call 03-4025 4026 if you need any support assistance.
Network Intermittent - Shared Web Hosting - 18/12/2007
Date : 17 December 2007
Time : 1630-1715
Location: Brickfield Data Center
The Problem : Network Intermittent on Access Layer
Customer Affected : Shared Web Hosting Customer
Cause of the Problem
1. Customer attack each other and cause access layer intermittent
2. Congestion due to Broadcast Storm
Action Plan
1. Unplug suspected customers’ uplink from the network
Preventive Measures
1. Network Monitoring System will be deployed in early of 2008 for faster detection and prevention.
2. Apply new filter on Network Intrusion Prevention System
Status : Problem has been fixed. Currently network is under normal operation since 5:15pm 17 Dec 2007
Alternative Solution
1. Enforce customer to block unused ports/patching
MITIGATING SPAM IN TM NETWORK - 05/12/2007
Dear valued customers,
Telekom Malaysia Berhad wishes to inform its customers about TM's initiative in combating spam in its Internet Protocol (IP) network to improve our quality of service.
Recently, many anti-spam organizations have blacklisted a large number of IP addresses from TM’s network. Due to this many customers have been unable to send emails from their mail server to companies who might be using database from the abovementioned anti-spam organizations.
These spamming activities by a small group have affected a large number of our customers, regardless of the nature of their Internet usage. .
Therefore, TM is taking immediate action to address this issue. Effective 3 December 2007, TM will block OUTBOUND Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed.
With this implementation, Streamyx customers who have their own mail server will not be able to send e-mails. As an alternative, TM is providing an open relay server for these customers who use dynamic IP addresses. Kindly refer to http://webmail.tm.net.my/info/proxy.html on how to configure your email client in order toutilize this relay server. Alternatively, your e-mail administrators can refer to http://webmail.tm.net.my/info/smtp-proxy.html as a guide to configure your company’s email servers.
Please be assured that TM is proactively taking all possible measures to ensure that these spamming activities do not reoccur in the future. We seek your kind co-operation to implement the necessary security measures to protect your computers that are connected to the Internet from any e-mail abuse, virus infection, spyware and malicious code.
For further enquiries and assistance, email us at help@tm.com.my or call TM at 100 and select ‘Internet Services’.
New website for MERCUMAYA.NET - 30/11/2007
Brand new website for MERCUMAYA.NET. The coming December 2007 calls for new changes and fresh starts so we changed MERCUMAYA.NET Hosting altogether. With the new website comes six brand new hosting packages to fit your growing needs and demands and a whole different set of hosting packages.
MercuPersonal, which stands for Personal Web Hosting specialized for personal used.
See all MercuPersonal plans here.
In addition, we have also introduced MercuBiz, provides shared hosting solutions to small and medium businesses alike who place value on performance at a groundbreaking price.
See all MercuBiz plans here. Please visit our forum here and our blog here. Our current customer may request for upgrade by email to us at support@mercumaya.net with your domain and current hosting package. We'll upgrade your package to suitable package. Thanks,
Plesk 8.2 Upgraded on Box2.MERCUMAYA.NET - 16/07/2007
Plesk will be upgraded on Box2.MERCUMAYA.NET to the latest version, which has a lot of new features and performance improvements. Here are just some of them:
* Application Packaging Standard (APS)
* Single Sign On (SSO)
* SWsoft Sitebuilder 4.0 Support
* MIVA Merchant Module
* Plesk Anti-Virus Powered by Kaspersky
* Improved Backup/Restore
The upgrade will take place on Monday, 16 July 2007 at 7:30PM GMT+8 and this may cause a few minutes of downtime so some of our services. Mainly, the Plesk Control Panel will be unavailable.
If you have any questions, before, during or after the upgrade, our support staff will be available to assist you at any time. You can contact our support department either through our help desk's web interface at http://www.secure.mercumaya.net or by sending us a mail at support@mercumaya.net.
Server Box1.MERCUMAYA.NET Migration - 09/04/2007
SERVER MIGRATION - DOWNTIME EXPECTED
Server : Box1.MERCUMAYA.NET
IP : 202.75.43.180-186
Date : 10 April 2007
Time : 6.00PM GMT +08:00
More info http://mercumaya.net/newsletter/2007/2.html
SERVER MIGRATION - DOWNTIME EXPECTED - 30/03/2007
Server : Box2.MERCUMAYA.NET
IP : 202.75.43.188-199
Date : 31 March 2007
Time : 1.00AM GMT +08:00
More info http://mercumaya.net/newsletter/2007/1.html
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